Legal
Privacy Policy
Last updated: June 26, 2026
1. Information We Collect
We collect information you provide directly to us when you submit a quote request or contact form. This includes your name, company name, email address, phone number, and project details.
We may also collect limited technical information automatically, including your IP address, browser type, pages visited, and referring URL — for site analytics purposes only.
2. How We Use Your Information
- To respond to your inquiries and provide quotes
- To communicate about your project or order
- To send transactional emails (confirmation, follow-up)
- To improve our website and services
- To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Email Communications
By submitting a quote or contact form, you consent to receiving email responses related to your inquiry. We may occasionally send relevant product or service updates. You may opt out of non-transactional emails at any time by replying with "Unsubscribe" or contacting us directly.
4. Data Retention
We retain your contact and project information for a period of up to 3 years from your last interaction with us, unless required to retain it longer by applicable law, or unless you request deletion.
5. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our website may use limited third-party services (such as Google Analytics for web analytics) that may collect anonymized usage data. These services have their own privacy policies, and we encourage you to review them.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@clearelm.com. We will respond within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Clearelm Ceramic Tiles, LLC
Email: info@clearelm.com
Schaumburg, Illinois